FAQ's

Can I buy from you if I live outside the US?

Currently, we do not offer international shipping. However, as we gauge interest and expand our production capabilities, we plan to make our product available for purchase outside the United States in the future.

What should I expect using the device on daily basis?

The time it takes to get used to the device and feel comfortable with it can vary depending on your individual condition. Some individuals may feel comfortable right away, while for others, it might take a bit longer. With consistent use, your body should gradually become more flexible as your muscles adjust to their proper positions. It's important to note that the device may not be suitable for individuals who do not enjoy deep muscle manipulation.

How often should I use my CONTOUREAL device?

The frequency of device usage depends on your individual body's flexibility and range of motion. If you have greater flexibility, you may find it comfortable to use the device for longer periods. However, if your range of motion is limited, use the device until you feel slight discomfort. Take breaks, move around, and then return to using the device. Over time, you may discover that using it for 5 minutes to half an hour can provide positive results. Always be attuned to your body's signals and how it feels during the process. Please note that the device may not be suitable for individuals with severe spinal conditions.

What is device made of?

This made in USA product has an impressive strength, making it highly durable for long-lasting use. The perfect equilibrium between flexibility and rigidity, ensuring optimal support while accommodating natural body movement. A balanced weight of 8 ounces, guaranteeing comfort without compromising effectiveness. It is waterproof and easy to clean.

Is there a warranty?

Yes, there is a 6 months warranty for any manufacturer's defect.

What is the return policy?

Our return policy is designed to ensure your satisfaction with Contoureal. Here are the details: You can return the product for any reason within 30 days from the date of purchase. You will be responsible for the return shipping cost. Upon request, we can provide you with a return label.The product and packaging must be in good condition for resale. If you decide to return the product, please contact us for a return label. Your refund will be processed within 7 days from the receipt of the product. We value your experience with Contoureal and aim to make the return process as smooth as possible for you.

Shipping Policy

Here's the shipping information for Contoureal: Shipping cost is $19.95 within the continental United States. For orders shipped to Hawaii and Alaska, the cost will be $49 USD. The shipping process includes 2 to 3 days for order processing. Standard delivery within the Continental US takes approximately 3 to 5 days. Shipping to Hawaii and Alaska may take longer, approximately 7 to 14 business days. Please keep this information in mind when placing your order.